Shipping & Returns
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FAQs
Frequently Asked Questions
Sizing
What is my Henkaa size?
You can find our size chart here. For approximate measurements of each dress, please check the product description of the item that you are interested in.
Try our Sizing Quiz to easily discover your Henkaa Size.
What if I'm in between sizes?
We typically recommend sizing up, however, please get in touch with our knowledgeable and accommodating Customer Care team if you have any further inquiries or need help selecting the appropriate size for you.
Am I too tall for the floor-length Maxi dress?
Our Sakura Maxi and Iris Maxi Convertible Dresses are suitable for heights ranging up to 6' (wearing flats). There are unique styles that allow you to adjust the length of the dress and even shorten it with only styling and no alterations.
Should you require additional length, you can contact Henkaa Studio which provides more customized length options for Sakura, Iris and Ivy convertible dresses.
Does Henkaa have a plus size collection?
Henkaa's plus size convertible dresses fit individuals sized 14-24. We also believe in equality pricing, which means all dresses of the same design are the same price, regardless of size.
For women sized 12 to 14 with a fuller bust and/or waistline, we do recommend that you consider a Plus size since the straps are longer which allows more flexibility with styling options.
Is there a Henkaa kids/childrens collection?
The flexible sizing of Henkaa's convertible dresses means that they can be adapted to smaller body frames. The Sakura Convertible Dress, particularly the Junior length, is a great dress for children and youth. It can be wrapped around a child at the chest and waist for coverage and snugness. The addition of a convertible bandeau ensures more coverage as well.
Please note that depending on the height of your child, and where you desire the length of the dress to fall, you may also want to consider the Sakura Midi, Sakura Maxi, Iris Midi or Iris Maxi. Our Iris Midi Convertible Dress is very popular for school-aged to high school students.
Lastly, body shape will also determine how each dress length drapes on each person's body. The product description on the product pages provide approximate measurements of the garments to help you gauge which length is most suitable for your child.
Please note that depending on the height of your child, and where you desire the length of the dress to fall, you may also want to consider the Sakura Midi, Sakura Maxi, Iris Midi or Iris Maxi. Our Iris Midi Convertible Dress is very popular for school-aged to high school students.
Lastly, body shape will also determine how each dress length drapes on each person's body. The product description on the product pages provide approximate measurements of the garments to help you gauge which length is most suitable for your child.
Can a Henkaa dress be worn while pregnant?
While you navigate your path as a mother, we'll be there for you at every turn.
You can wear the same comfortable, size-adjustable, and nursing-friendly Henkaa dress throughout your entire pregnancy.
As our convertible dresses and tops are machine washable, you won't have to worry about drying cleaning those inevitable spit ups and spills! As a mom, we realize you have a lot on your plate. Also, our apparel resists wrinkles, so you'll spend less time getting dressed when you also have to take care of the little ones.
As our convertible dresses and tops are machine washable, you won't have to worry about drying cleaning those inevitable spit ups and spills! As a mom, we realize you have a lot on your plate. Also, our apparel resists wrinkles, so you'll spend less time getting dressed when you also have to take care of the little ones.
Styling
Are there "How to Style Convertible Dress" tutorials?
Our best advice is to take your dress out of the package, put it on and play around with it to discover all its possibilities! There is a style for every preference and skill level.
We have the most extensive style video library for convertible dresses available at your fingertips - head on over to our video tutorials library to browse styles or search for the look you're trying to achieve.
What is the best bra & underwear to wear with a Convertible Dress?
Henkaa carries a full line of intimates suitable for all of our Lenaa™ fabric convertible dresses. We suggest wearing our Infinity Bra, which is an adhesive bra designed specifically for convertible dresses, or a strapless bra coupled with our Convertible Bandeau. Some of our dresses, such as the Iris Convertible Dress and the Calla Convertible Dress, allow you to wear a standard bra.
As for bottoms, we suggest full coverage underwear, no thongs. We carry a Seemfree™ Hiphugger Panty and Seemfree™ Tummy Control Brief perfect for a flawless look underneath the dress.
Can alterations be done to the hem of your Convertible Dresses?
Henkaa convertible dresses are size-flexible, allowing you to save time from dress fittings because it will change to fit your body.
If you need to adjust the length of the dress, you can have it hemmed or trimmed cost-effectively with a trusted seamstress.
Sakura and Iris Convertible Dresses have a raw edge and can be easily tailored to your ideal length, with no special machine hemming required — just a straight cut. For Sakura and Iris, we recommend informing your seamstress that these dresses are cut on a bias.
If you're interested in hemming your Sakura or Iris at home, check out our blog post: How to Hem a Henkaa Convertible Infinity Dress
Henkaa's Ivy, Calla, and Viola dresses, as well as the Daffodil convertible overlay dresses have sewn hems that can be altered by a seamstress if needed.
Please note: Different styling techniques, as well as the type of shoes worn, will affect the length of the dress, so please be sure to keep that in mind before making any alterations.
If you need to adjust the length of the dress, you can have it hemmed or trimmed cost-effectively with a trusted seamstress.
Sakura and Iris Convertible Dresses have a raw edge and can be easily tailored to your ideal length, with no special machine hemming required — just a straight cut. For Sakura and Iris, we recommend informing your seamstress that these dresses are cut on a bias.
If you're interested in hemming your Sakura or Iris at home, check out our blog post: How to Hem a Henkaa Convertible Infinity Dress
Henkaa's Ivy, Calla, and Viola dresses, as well as the Daffodil convertible overlay dresses have sewn hems that can be altered by a seamstress if needed.
Please note: Different styling techniques, as well as the type of shoes worn, will affect the length of the dress, so please be sure to keep that in mind before making any alterations.
Experience
Is there a location where we can go to try on the dresses?
We do not offer in-person dress fittings at a physical location. However, our dresses are designed to be size flexible, and we have a 7-day return policy for your convenience. In addition, we provide video styling tutorials on our website to make at-home styling easier. Feel free to contact our customer care team for assistance.
Garment Care
What materials are your products made of?
Henkaa dresses are made from our luxurious Lenaa™ fabric, a premium knit blend. Its four way stretch makes it the ultimate in comfort and always flattering with its soft drape. Our Lenaa™ Signature Fabric is both practical and elegant - heavyweight, breathable, non-clingy, wrinkle resistant, and machine washable.
Do I need to pre-wash my items?
Our dresses have very rich colours and this means that sometimes the dye is very concentrated, just like dark wash jeans. Like with jeans, we advise washing dresses in cold water with like colours to balance the fabric's dye.
How do I wash my items?
We're all about making your life easier. Caring for your Henkaa convertible dress is stress-free! Simply place your dress in a Henkaa Laundry Wash Bag and wash it in cold water with a mild detergent on a delicate cycle. Alternatively, you may hand wash in cold water.
To learn more on how to ensure that your Henkaa convertible dress has a long lifespan visit our Dress Care page.
To learn more on how to ensure that your Henkaa convertible dress has a long lifespan visit our Dress Care page.
How do I dry my dress?
Simply hang it to dry or put it on a drying rack after washing. We advise hanging your clothing up to dry naturally. We do not recommend tumble drying any of our products.
How do I stop my items fading?
Wash your Henkaa dress in cold water to keep the vibrant dyes of the fabric from fading.
How do I stop my items stretching?
Our best selling Sakura dress features ribbon loops to allow you hang your dress in your wardrobe on a hanger effortlessly. However, for longer term storage, we do recommended folding the dress carefully and placing it in a drawer.
How do I remove wrinkles from my dress?
Our dresses have the added benefit of being wrinkle-resistant! However, if a dress is stored for an extended period of time, slight wrinkles may appear. Fear not, we've got a simple solution! We recommend using a steamer or during a shower, hanging your convertible dress on a pant hanger in the bathroom. The steam will help the dress lose its wrinkles and become party-ready for another night out!
How do I fold my dress?
Henkaa convertible dresses love nothing more than to travel! Not only do our dresses wrap into small, convenient packages, they also help to eliminate many other articles of clothing because you can style and wear them in so many different ways and for so many occasions. That means you can pack light and save some room for souvenirs from your travels!
Simply hold the dress by the waistband with the straps facing away from your body, then fold in half towards you (bringing each side seam together at the waist). Now fold/roll the skirt down in 8-10" repeating sections until you reach the end of the skirt. Use the remaining strap length to twist loosely around your bundle and you're off!
Simply hold the dress by the waistband with the straps facing away from your body, then fold in half towards you (bringing each side seam together at the waist). Now fold/roll the skirt down in 8-10" repeating sections until you reach the end of the skirt. Use the remaining strap length to twist loosely around your bundle and you're off!
About
Who is Henkaa?
Henkaa is a small business in Canada where our convertible tops and dresses are proudly conceptualized, designed and manufactured 🇨🇦
Where is Henkaa located?
Henkaa's headquarters are located in Toronto, Ontario, Canada. Our retail showroom, located on Caledonia Road near Yorkdale Shopping Centre in Toronto, has permanently closed.
Does Henkaa support any charities?
Henkaa donates 1% of our sales to the Joanna Duong Chang Memorial Foundation to support girls and women to reach their fullest potentials. Jo's Foundation was established in 2020 by Jo's husband Stan and their children with the support of the Toronto Foundation.
When will your store be closing?
Our online store will close once our current inventory is sold out. There are limited quantities available, and we will not be restocking products once they are out of stock.