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Returns

Your happiness is our priority!

We want to ensure that you are completely satisfied with your purchase. If you are unsure about sizes or have any other questions regarding our products, please do not hesitate to contact us before p lacing your order.  You can reach us at info@henkaa com!

If you've already received your Henkaa package and changed your mind, we will gladly accept returns of unworn items with all original tags attached within 30 days from the date you received your order.* Please ensure there are no stains, odors, or pet hair on garments. Henkaa reserves the right to refuse a refund or charge a 20% damage fee if the item(s) returned are not in new, unworn condition. A ll returned garments in good condition are donated to a local women's charity in Toronto.

*The following are not eligible for refund:

  • Any Intimates Product (including all Infinity Bras, Breast Lift Tape, Seemfree Underwear and Tummy Control, and Styling Tape)
  • Clearance Items (price ends in 0.98)
  • Sample Items (product title contains "Sample")
  • Gifts with Purchase
  • Shipping Fees
  • Gift Cards

Please allow up to 3 weeks after a return has been received for a refund to be processed. You will be deducted the value of your gift(s) with purchase should you decide to return your purchased item(s).

We do not offer exchanges. Instead, you can return your garment(s) for refund and then place a new order for the product you desire.

NOTE: If you purchased items through an Authorized Retailer, please contact your Retailer regarding their shop policies . 

    Requesting a Return 

    To make a return request, please contact Henkaa Customer Care and one of our friendly team members will be happy to assist you.  

    Please have the following information available when you contact us:

    • your name
    • your order number ( can be found on your confirmation email, shipment email & packing slip)
    • the item(s) you would like to return
    • the reason for the return

    We will provide you with a Return Authorization Number (RA#) and additional easy to follow instructions to process your request.

    Unauthorized returns sent to Henkaa Inc. will not be accepted or issued a refund. 

    My Order is Not Quite Right

    Henkaa takes great pride in our product quality. For those rare occasions when a customer receives damaged, defective or mis-shipped (incorrect) items, our Customer Care team is available to make things right. Please contact us within 3 days of shipment receipt and we'll be happy to assist you!

    Size Chart

    We’re on a mission to make sure women of all shapes and sizes can wear our clothes (and look damn good too)!

    Imagine products made in size ranges, making everything weight-fluctuation-friendly. Never worry about growing out of clothes - not even through pregnancy! Products designed to look good worn backwards, forwards and even inside-out... Seriously.

    See approximate measurements on the Details tab of the dress page.

    Your pre-pregnancy size dress should fit you throughout pregnancy and after unless you are the last size in a size range. We then suggest you size up to ensure your comfort throughout pregnancy (and the dress will still fit you post-pregnancy, it just may require a bit of extra wrapping).

    FIND YOUR HENKAA SIZE

    US DRESS SIZES

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    PRODUCT

    HENKAA SIZES

    Sakura Convertible Dress

    ONE SIZE

    PLUS

    Iris Convertible Dress

    XS/S

    M/L

    1X/2X

    3X/4X

    Calla Convertible Dress

    XS/S

    M/L

    1X/2X

    3X/4X

    Blume Convertible Dress

    XS/S

    M/L

    1X/2X

    3X/4X

    Ivy Convertible Dress

    XS/S

    M/L

    1X/2X

    3X/4X

    Viola Convertible Dress

    XS/S

    M/L

    1X/2X

    3X/4X

    Hana Overlay

    ONE SIZE

    PLUS

    Daffodil Overlay

    ONE SIZE

    PLUS

    Convertible Bandeau

    XS/S

    M/L

    1X/2X

    3X/4X

    More For Less

    New price adjustments

    Much more value for you

    learn more

    Want to try it on?

    Find a local retailer

    You can visit our Showroom in Toronto or a local retailer in other select cities across Canada to try Henkaa before purchasing.

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