We know it can sometimes be difficult to decide on a color, especially with so many beautiful ones to choose from. That's why we make it easy for you to purchase swatches so you can see and feel the Henkaa difference for yourself. Sign up to our newsletter to get 3 free swatches!

Swatches can be shipped to our current shipping locations with Canada Post; please allow 10-14 business days for arrival.

Prices on the Henkaa website are in Canadian dollars, and you will be charged in Canadian dollars upon checkout.

If you live in the United States, we recommend using a currency exchange calculator to view the approximate charges you will see on your credit card. The actual amount you are charged will vary based on the exchange rate charged by your credit card provider on the day of purchase.

You can also find a  local retailer if you would like to pay in your local currency. 

Everyone from your co-worker to distant aunt has raved to you about Henkaa, and now you’re hooked! Here are all the easy ways you can order:

In Person: Find an  Authorized Retailer near you so you can experience Henkaa. Check out our Events for Trunk Shows and Pop Up shops featuring Henkaa in your area.

Online: Create a Henkaa account, add the all items you’ve fallen in love with, and follow the prompts to complete your checkout! Make sure to double check your shipping information before you finalize your order. Once we receive your order, we’ll send you a confirmation email with your order number and a copy of your paid invoice. If you ordered In Stock items, your order will be processed within 3 business days and shipped to you with a tracking number. If you ordered Backordered items, it means we're out of stock right now but your products will be ready to ship within 3 months (plus processing and shipping time). Please see the approximate ship date listed on your Backordered items' product page! 

Give Us a Call: Please  contact our Customer Care team and we will be happy to assist you by provide amazing advice and information about Henkaa products. 

Henkaa's dresses, overlays, Stylish Sets, bandeaus and convertible sleeves can be purchased In Stock while quantities last. In Stock items are available for purchase right away and will ship according to timelines noted on our  site.

Backordered items are currently out of stock but are due to return to inventory within 3 months. Any Backordered product will be labelled as such on the product page and will include an approximate re-stock date. Go ahead and place your order for your preferred Backordered product to get in the front of the line so that once we receive those goodies back in stock, your order will be the first to get shipped out!

For bridal parties, we recommend ordering garments in one large order at least 5 months prior to the wedding date. In placing your order together, your party may qualify for our Group Pricing Discounts and all of your dresses will be delivered at the same time! For more info visit our Bridal Party Orders page or feel free to contact us.

We accept the following payment methods online:

• PayPal
• Visa
• MasterCard

NOTE: You do not need a Paypal account to checkout with PayPal. Paying via PayPal also allows you to pay using more methods (additional credit cards such as AMEX and Discover, debit, bank account, etc.)

If you are purchasing directly from an Authorized Retailer, please speak to them about their accepted payment methods.

All of our convertible dresses, overlays, and Lenaa fabric accessories are Made in Canada from the highest quality fabrics, construction, and design to make sure that every detail is at its finest. We encourage you and to sign up for our weekly Newsletter, “Like” us on  Facebook and follow us on Instagram to be the first to hear about any upcoming promotions, VIP shopping events and new product information.

If you are ordering as part of a group or Bridal Party, check out our Group Discounts!

For up to date shipping fees, please go here. As a thank you to our customers, we offer free shipping on US and Canadian orders over a minimum purchase amount.

All in stock items take up to 3 business days (Monday to Friday) to be packaged and shipped from our warehouse unless otherwise noted on the product page. Please allow an additional 5-7 business days for standard shipping. If your order includes In Stock and Backordered items, your order will be held and shipped once all items are ready to ship; if you would like some items shipped sooner, please contact us.

Swatches are shipped via regular postal mail with Canada Post; please allow 10-14 business days for arrival.

For up to date information on shipping timelines, click here.

Your package can be tracked using the tracking number in your shipping confirmation email. Please refer to Shipping & Delivery for information on shipping timelines and the shipping carriers Henkaa uses for your orders.

Swatches are shipped via regular postal mail with Canada Post and do not have tracking numbers. 

If you cannot find your shipping confirmation email, or you haven't received your swatches within 10-14 business days of ordering, please email info@henkaa.com with your order number and a member of our team would be pleased to assist you. 

Find out whether we ship to your country  here. Don't see your country listed? Check out our store locator to find Authorized Retailers who carry the Henkaa brand.

There are 2 easy ways to try Henkaa:

Visit us at an Event near you. Please check our Events page often, sign up to our newsletter and follow us on social media to find out about upcoming events in your area.

Find an Authorized Retailer near you - visit a Retailer in Canada, USA, Australia or the UK

Don't see anyone in your area? Contact us and a member of our Customer Care team will be happy to provide you with information and advice to help you with your order.

The following tips should also be shared with for everyone who will be trying on ConvertiStyle™ apparel and accessories (including yourself!!):

• Bra: Wear a strapless bra or bustier with a deep V in the front and a low back. For hygienic purposes, it is best to wear a bra for fittings. Please avoid wearing lace or heavily textured bras. We highly recommend adhesive bras like Henkaa’s Infinity Bra because they offer the most styling flexibility. 
• Underwear: Wear seamless underwear and/or Spanx and avoid thongs, lace or thick seamed underwear. To get a better idea of the ideal underwear, take a look at our SeemFree™ intimates panty collection.
• Shoes:Bring shoes that will worn during the special event or a pair of high heels, as this will give you a better idea of where the dress will fall. If you forget the shoes - don't worry, we have a few pairs you can try on too!
• Other Stuff:  Please avoid wearing heavy deodorant and or perfumes. If you have long hair (shoulder length and longer), bring a hair tie or a hair clip to make it easier to style and see unique back styles.

You can also check out our  tutorials or  view the style gallery photos to identify any particular styles you may want to try. Visit our  Henkaa Blog to get some additional inspiration and to see why our customers love Henkaa! 

Henkaa's plus size convertible dresses fit customers sized 14-24. We also believe in equality pricing, which means all dresses of the same design are the same price, regardless of size.

For women sized 12 to 14 with a fuller bust and/or waistline, we do recommend that you consider a Plus size since the straps are longer which allows more flexibility with styling options.

For style inspiration, have a look at our   Henkaa Style Gallery where Henkaanistas show off their unique take on truly making the Sakura Convertible Dresses their own. 

We recommend you make contact one of our Authorized Retailers to try on the dress for your perfect fit.

All of Henkaa's convertible dresses are maternity friendly. The adjustable straps can be worn above the baby bump for an elegant empire waist and the construction of the skirt and flexible sizing allows for your baby bump to grow. Our customers have worn Henkaa convertible dresses before, during and after pregnancy (our dresses are also nursing-friendly).

The flexible sizing of Henkaa's dresses means that they can be adapted to smaller frames of children and youth too! The Sakura Convertible Dress, particularly the Mini length, is a great dress for children and petite youth! Fitting adult sizes 0-14, the straps of the dress can also be wrapped around a child at the chest and waist for coverage and snugness. The addition of a convertible bandeau ensures more coverage as well. 

Please note that depending on the height of your child, and where you desire the length of the dress to fall, you may also want to consider the Sakura Midi or Maxi or Iris Midi or Maxi. Our Iris Midi Convertible Dress in particular is also popular for school-aged to high school students.

Lastly, body shape will also determine how each dress length drapes on each person's body. The Details tab in the product pages provide some approximate measurements to help you gauge which length is most suitable for your child.

We do our best to manufacture our dresses to accommodate Henkaanistas of various heights.  Our Sakura Maxi Convertible Dress is suitable for heights ranging up to 6' (wearing flats).  There are certain styles that can lengthen and shorten the dress but will still show off your favourite Henkaa style! Also keep in mind that no matter what height you are, a casual look using the Maxi convertible dress as a Maxi skirt will flatter any body type and height!

Should you require additional length, you can contact Henkaa Studio which provides more customized length options for Sakura, Iris and Ivy convertible dresses.

Sakura and Iris Convertible Dresses have a raw edge and can be easily tailored to your ideal length, with no special machine hemming required — just a straight cut. Henkaa's Ivy, Calla and Blume dresses, as well as our convertible overlays in Hana and Daffodil have sewn hems that can also be altered if needed.

We recommend bringing your dress to your trusted seamstress and inform them the dress is cut on a bias. 

Please note: Different styling techniques, as well as the type of shoes worn, will affect the length of the dress, so please be sure to keep that in mind before alterations.

You can find our size chart here. For approximate measurements of each dress, please click on the Details tab for the product you are interested in.

Should you have any additional questions or require assistance with choosing the right size for you, please contact our knowledgeable and helpful Customer Care team.

If you need more length in your dress or don't see a colour offered in a dress you'd like, please head over to Henkaa Studio where we have more customized options to fit your needs. If you do not see an offering listed for what you're looking for, please contact Henkaa Studio with your questions. 

Please note that we only offer custom options for our convertible dresses. Custom men's accessories and jewelry is not available.

Our best advice is to take your dress out of the package, put it on and play around with it to discover all it's possibilities! There is a style for everyone's preferences and skill levels.

We have the most extensive style video library for convertible dresses available at your fingertips - head on over to our video tutorials library to browse styles or search for the look you're trying to achieve.

Henkaa carries a full line of undergarments suitable for all of our Lenaa™ fabric dresses. We suggest wearing a self-adhesive bra, like the Infinity Bra, or a strapless bra coupled with the Convertible bandeau or Violetta bandeau depending on your desired style. Some of our dresses, such as the Iris Convertible Dress and the Calla Convertible Dress, allow you to wear a full bra.

As for bottoms, we suggest full coverage underwear, no thongs. We carry a SeemFree™ panty and SeemFree™ Tummy Control perfect for a flawless look underneath the dress.

Here at Henkaa, we’re all for making our Henkaanista’s life easier.  

This is why we are proud to say that caring for your Henkaa convertible dress is stress-free! Our dresses are wonderfully machine-washable. Simply place the garment in a netted laundry bag and into your washing machine on the delicate cycle in cold water.  After it’s been washed, just hang to dry and it’ll be as good as new!  

Our Hana and Daffodil chiffon and lace overlays are more delicate and require additional care. Please hand wash garments in mild detergent before hanging or flat drying.

The great thing about our dresses is that it’s wrinkle-resistant! However some wrinkles may become apparent if packed in a suitcase for too long. Have no fear, we have an easy fix! We recommend using a steamer to get rid of any wrinkles. Another option would be to hang your convertible dress on a pant hanger in the bathroom during a shower. The steam will help the wrinkles disappear from the dress and make it party-ready for another fun night out!

Our Henkaa garments love nothing more than to travel! Not only do our dresses wrap into small, convenient packages, they also help to eliminate many other articles of clothing because you can style and wear them in so many different ways and for so many occasions. That means you can pack light and save some room for souvenirs from your travels!

Simply hold the dress by the waistband with the straps facing away from your body, then fold in half towards you (bringing each side seam together at the waist). Now fold/roll the skirt down in 8-10" repeating sections until you reach the end of the skirt. Use the remaining strap length to twist loosely around your bundle and you're off!

Your happiness is our priority!

We want to ensure that you are completely satisfied with your purchase. If you are unsure about sizes or have any other questions regarding our products, please do not hesitate to contact us before placing your order.

To make a return or exchange request, please refer to our Return & Exchange policy and contact Henkaa Customer Care. One of our friendly team members will be happy to assist you by providing you with a Return Authorization or Exchange Authorization number and instructions on how to return/exchange your item(s).

NOTE:All items marked as clearance and/or ending in .98 are Final Sale. Unauthorized returns sent to Henkaa Inc. will not be accepted or issued a refund/exchange. Henkaa does not issue refunds/exchanges for purchases made directly with an Authorized Retailer - please speak to them about their Return & Exchange policies.

Henkaa takes great pride in our product quality. For those rare occasions when a customer receives damaged, defective or mis-shipped (incorrect) items, our Customer Care teamis available to make things right. Please contact us at 20info@henkaa.com"> info@henkaa.com within 3 days of shipment receipt and we'll take care of you!

NOTE: If you ordered directly with an Authorized Retailer, they will be happy to assist you.

Please call our Customer Care department if you would like to cancel your order.

If your order has not been fulfilled, we will be able to cancel your order before it is shipped. If your order has already been packaged and is on its way to you, please accept the delivery, and give us a call. A member of our Customer Care team would be more than happy to assist you in processing a return for your items and issue you a Return Authorization Number within 30 days of shipment receipt. Please note that you will be responsible for return shipment costs. Henkaa reserves the right to issue a 40% damage fee for the return of damaged merchandise.

If you ordered through an Authorized Retailer, please contact them for assistance.